Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to DogGO! The terms “we”, “us” and “our” refer to DogGO. DogGO operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). DogGO is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS

We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration.

We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online stores.

All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. DogGO reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until DogGO confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as DogGO may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the e-mail, billing address, and/or phone number provided at the time the order was made.

Your purchases are subject to return or exchange solely in accordance with our Refund Policy.

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING

Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs or import charges.

Prices posted in our online stores may be different from prices offered in physical stores or in online or other stores operated by third parties. We may offer, from time to time, promotions on the Services that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.

You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our stores. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

You represent and warrant that (i) the credit card information you provide is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any.

SECTION 5 - SHIPPING AND DELIVERY

We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, are owned by DogGO, its affiliates or licensors and are protected by intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only.

DogGO’s names, logos, product and service names, designs, and slogans are trademarks of DogGO or its affiliates or licensors.

SECTION 7 - OPTIONAL TOOLS

You may be provided with access to third-party tools offered as part of the Services. We provide such tools “as is” without warranties.

SECTION 8 - THIRD-PARTY LINKS

The Services may contain links to third-party websites. We are not responsible for third-party content or services.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

DogGO is powered by Shopify. However, all purchases are made directly with DogGO. Shopify is not responsible for transactions or product issues.

SECTION 10 - PRIVACY POLICY

All personal information is subject to our Privacy Policy and Shopify’s Privacy Policy. By using the Services, you acknowledge these policies.

SECTION 11 - FEEDBACK

Any feedback submitted may be used by DogGO without restriction.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

We reserve the right to correct errors and update information at any time.

SECTION 13 - PROHIBITED USES

Users may not use the Services for unlawful purposes or abusive behavior.

SECTION 14 - AGENTS

Rules regarding automated systems interacting with the Services.

SECTION 15 - TERMINATION

We may terminate access to the Services at any time.

SECTION 16 - DISCLAIMER OF WARRANTIES

Services and products are provided “as is” without warranties.

SECTION 17 - LIMITATION OF LIABILITY

We are not liable for indirect or consequential damages.

SECTION 18 - INDEMNIFICATION

You agree to indemnify DogGO and Shopify for misuse of the Services.

SECTION 19 - SEVERABILITY

Invalid provisions do not affect the rest of the Terms.

SECTION 20 - WAIVER; ENTIRE AGREEMENT

These Terms represent the full agreement.

SECTION 21 - ASSIGNMENT

Rights may not be transferred without permission.

SECTION 22 - GOVERNING LAW

Terms are governed by the jurisdiction where DogGO operates.

SECTION 23 - HEADINGS

Headings are for convenience only.

SECTION 24 - CHANGES TO TERMS

We may update Terms at any time.

SECTION 25 - CONTACT INFORMATION

Questions should be sent to doggo.contactus@gmail.com

Our contact information:
Adrieli Moreira
doggo.contactus@gmail.com
+1(437)5452596